What if I received a ring and the size doesn’t fit?店長Iris2020-12-11T18:19:35+08:00
We offer complimentary resizing (except custom-made items)for once.
Customers are required to contact us and arrange for returning within 2days (upon receiving any articles), and return the articles within 5 working days, otherwise resizing will not be arranged.
Feel free to contact us for enquiries or advices.
What models’ sizes can be custom-made?店長Iris2020-12-11T19:17:23+08:00
Solitaire models can be custom-made into any sizes (HK Size5 – 25), feel free to contact us for enquiries or advices.
What sizes are considered custom-made?店長Iris2020-12-11T19:21:28+08:00
HK Size 5 – 11, 18-26 are considered custom-made.
While Custom-making sizes incurs no extra costs, it requires around 10-15 working days.
How to measure your size店長Iris2020-12-21T11:40:01+08:00Method 1: Measure an existing ring
Method 2: Measure your finger’s diameter
Method 1: Measure an existing ring
if you possess a ring, you can measure its diameter and find out your ring size according to the chart below.
Method 2: Measure your finger’s diameter
if you do not possess a ring, you can measure your finger’s diameter with a ruler and find your ring size according to the chart below.
What materials are used in the accessories?店長Iris2023-07-03T15:43:11+08:00
Each and every one of our products are vermeil with MONI diamond simulant. A 10 hearts and 10 arrows pattern can be observed via magnifying apparatuses. All pearls are premium freshwater pearls.
Daily maintenance店長Iris2020-12-14T13:24:59+08:00
Refrain from wearing accessories when showering, sleeping or participating in sports.
Refrain from contacting accessories with corrosive chemical such as perfume, hairspray or makeup products. If you need to, you should wear accessories after applying those products.
Is there any maintenance?店長Iris2020-12-14T13:33:55+08:00
Any product comes with a 5-year free maintenance period (customers are responsible for the shipping fee incurred), which includes repairing loose stones and cleaning. Scratch marks induced by personal wearing habits are not included in maintenance.
Overseas Delivery店長Iris2023-07-18T12:11:03+08:00
We require HKD$100 for single product overseas delivery fee ; We provide FREE SHIPPING for 2 products or above.
Delivery Method店長Iris2023-07-18T12:51:39+08:00(Hong Kong/Macau) Online order delivery service:
(Overseas) online order delivery service:
(Hong Kong/Macau) Online order delivery service:
HKD$30 for one product with SF express ; Two products or above provide free delivery with SF express
(Overseas) online order delivery service:
HKD$100 for one product overseas shipping ; Two products or above provide free shipping
Payment Methods店長Iris2022-06-24T16:50:45+08:00